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Payment and Returns

Payment and Returns

Payment terms are explained in our Billing and Payment Policy. Return, refund, exchange and warranty procedures are explained in our Returns Policy. These policies form part of the terms of sale and should be reviewed before checkout.

Contact before returning goods

Do not send or deliver products without written return authorisation. Email info@wenergy.co.za with the order or invoice number, the reason for the return and supporting photos where relevant.

Last updated: 17 October 2026