Business, Payment and Fulfilment Information

Business, Payment and Fulfilment Information

Business responsibility

Xldrewit Studios (Registration No. 2022/579247/07) owns and operates wenergy.co.za and is responsible for all product sales, customer payments, deliveries, warranties, returns and after-sales support throughout South Africa.

Products sold

Wenergy supplies solar products including inverters, batteries, solar panels, solar kits and related accessories. Wenergy also provides installation services and solar compliance checks, quoted separately. Product availability, pricing and specifications may change based on stock, supplier availability and courier conditions.

Payment methods

Available payment methods are shown at checkout. EFT / Bank Transfer is available and is the default checkout payment method. Customers must use the order number as the EFT payment reference.

Immediate payment and clearance

Immediate payment is required. No dispatch or collection will be allowed until payment has cleared in our bank account. Proof of payment may be requested, but proof of payment alone does not release goods until funds have cleared.

Banking details

Bank: Supplied on request
Account number: Supplied on request
Account name: Wenergy
Branch name: Supplied on request
Branch code: Supplied on request

Invoices and proof of payment

After an order is created, the invoice number matches the order number. Customers must email the signed invoice and proof of payment to info@wenergy.co.za. Digital signatures are allowed.

Dispatch and collection

Dispatch and installation dates are confirmed in writing when your order or quote is accepted. Self collection is by appointment only after payment has cleared and the order is confirmed ready.

Delivery coverage

We deliver anywhere in South Africa using courier or logistics partners. Delivery times depend on the delivery address, product size, courier route and operational conditions.

Support contact

For sales and support, email info@wenergy.co.za or call +27 76 616 8470.

Last updated: 17 October 2026